Caregiver Portal

Creating your Hero account

Please note, the email that you use to create your Hero account must be already listed with us, i.e. the email that you provided when you enrolled your children. If you have changed your email or would like to set up your Hero account with a different email, please contact Shelley at so that she can input this email address into the Hero system prior to you setting up your account.

HERO - Log in - parents.pdf

Sign in to your Hero account

  1. Log in via Browser or App

  2. Select "New User"

Your account will be set up by your school using the email address that you provided when you enrolled your children, use this address to request a password

  1. Add your email address and select the "Request Password Link"

  2. Check your email - Hero will send you an email with a link to follow.

  3. Follow the link. This will take you to a secure page to enter your chosen password.

  4. If you have problems logging in, please check with our school to make sure we have the correct details for you. Email

See below for detailed log in information: